● KPG PROPERTIES · PRIVACY

Your information.

Handled with care.

A plain-language draft explaining the information used for a property inquiry and text-message choices.

DRAFT DOCUMENT

Overview

KPG Properties ("we," "us," or "our"), values your privacy and is committed to protecting your personal information. This Privacy Policy describes how KPG Properties may collect, use, disclose, and safeguard information obtained through its website, online forms or surveys, support requests, membership services, and our SMS, email, and phone communications, including A2P 10DLC messaging campaigns.

By using our website or opting in to receive communications from us, you agree to the practices described in this Privacy Policy.

This Privacy Statement does not in any way describe KPG Properties’s offline information collection and use practices, or the practices KPG Properties employs when collecting information online through means other than the above listed website. An example of such additional information collection practices include but are not limited to you as a customer sending KPG Properties an email message. "We" or "us" or "our" or "KPG Properties" or "KPG Properties" refers to https://kpgproperties.net/ and its owners and/or affiliates. KPG Properties is strongly committed to protecting the privacy of our customers.

Information collected

We may collect information you provide when you submit a form, make a property inquiry, schedule an appointment, request support, or choose to receive communications from us.

This information may include your name, phone number, email address, mailing or property address, property details, communication preferences, and other information you voluntarily provide.

When you interact with our website, we may also collect technical information, such as your IP address, browser type, device information, and pages visited.

If you opt in to text messages, we may retain a record of your consent, including your selections, submission date, and the form or method used to obtain consent.

How information is used

We use personal information to respond to property inquiries, review property information you provide, schedule appointments, send confirmations or reminders, and provide customer support and updates related to your request.

We may also use information to send marketing communications when you have provided the applicable consent, maintain business records and communication preferences, improve our website and services, and meet applicable legal and regulatory obligations.

Text messages

KPG Properties obtains separate consent for marketing and non-marketing text messages. You may choose either, both, or neither.

Providing a phone number or submitting a form does not, by itself, authorize text messages. SMS consent checkboxes are optional and are not selected by default. You may submit an inquiry without agreeing to receive text messages. Consent to marketing text messages is not a condition of purchasing services.

Depending on your consent selections, non-marketing messages may concern your property inquiry, appointment scheduling, appointment confirmations, and reminders. Marketing messages may concern special offers, promotions, and service updates. We send text messages according to the consent you provide.

Message frequency may vary. Message and data rates may apply.

Reply STOP to a text message to unsubscribe from our SMS program. You may receive a final message confirming your opt-out.

Reply HELP for assistance, or contact us at [email protected] or (502) 416 - 3093.

You may also contact us to update your communication preferences. Opting out of text messages does not automatically unsubscribe you from email or other communication channels. For marketing emails, use the unsubscribe link provided or contact us.

No sale & mobile sharing

We do not sell, rent, or trade your personal information, or share it with third parties for their own marketing purposes.

We may use service providers to support our website, business operations, and customer service. We may also disclose information when required by law or when necessary to protect legal rights.

The following additional restrictions apply to mobile information and SMS consent:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies & links

Our website may use cookies or similar technologies to support website functionality, remember preferences, and understand how visitors use the site.

You may manage or disable cookies through your browser settings. Disabling cookies may affect some website features.

Our website may contain links to other websites. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.

Security & retention

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure.

We retain personal information for as long as reasonably necessary to handle your inquiry, provide services, maintain consent and business records, resolve disputes, and meet applicable legal obligations.

You may contact us to request access to, correction of, or deletion of your personal information. We will respond as required by applicable law and may need to verify your identity. Some records may need to be retained for legal or operational reasons.

Policy updates

We may update this Privacy Policy as our website, services, or information practices change. Updates will appear on this page with a revised “Last updated” date. Where required, we will provide additional notice or obtain consent.